Privacy Policy

Effective Date: 2023-10-01

At Fathom Plumbing, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.

Information We Collect

We collect information that you provide directly, such as your name, email address, phone number, and address when you contact us or request our services.

We may also collect information automatically, such as your IP address and browser details when you visit our website.

How We Use Information

We use the information we collect to provide our plumbing services, respond to inquiries, and improve our customer service.

Your information may also be used to send you promotional materials and updates, if you have opted in.

Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device.

You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience on our site.

Analytics and Third-Party Tools

We use third-party analytics tools to understand how our website is used and to improve our services.

These tools may collect information about your activity on our site, but we do not link this data to any personal information.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with trusted partners who assist us in providing services, provided they agree to keep your information confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Once your information is no longer needed, we will securely delete it.

Data Security

We implement various security measures to protect your personal information from unauthorized access and disclosure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the right to access, correct, or delete your personal information at any time.

If you wish to exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Privacy Contact